AT&T: SWIRLYMMS WORKS ON IPHONE ---FINALLY---

[TrackRider54]

So far, so good.

I can still send and receive MMS.

The key is to put your SIM in another phone, then log into MediaNet website. Just for grins, I had MediaNet push some settings to the phone. I used weather. You can use whatever you want.

After that, put your SIM back in your iPhone and rock on!

I've attached a pic of what my settings are. I don't think the "User Agent" matters except when you are receiving an MMS. This basically tells the sender network what kind of device it's sending to. Since the iPhone doesn't send MMS out of the box, some networks may not know how to handle resizing the picture.

I also have a family text package. It's the only way I could get off the iPhone text package.

I was pretty much at the end of my rope, but after I got my hands on another AT&T phone (in my case a Blackberry Curve), I was able to get thing up and running.

If you want to send MMS, you can. Just have to spend some time jumping through hoops to do it.

By the way, I do occasionally get an error when I try to send. But if I try again, it works. It's not the "forbidden" error, so I assume it's just a connection error. Swirly might not be capable of retransmits or something. Who knows?

[greglvaughan]

GLORY HALLELIUHA! THIS WORKED!!! Get the settings right then use the Media Net solution above . and

BANG! (so happy

Thanks for all the help

[EricOnE]

First off AT&T sweeps regularly. I had SwirlyMMS working on my 3G phone for over a month without any issues, then yesterday I noticed that I was getting an error when trying to retrieve new pics sent via MMS. The error said " httpd error unexpected response " , so then I tried sending and got another error " forbidden ...blah blah "

The problem was the AT&T swept my account and I was basically blocked. Already knowing the drill I called in and asked that my OTA's be resent and the VLR's be cleared (it's important to have them CLEAR the registry , NOT refresh it). Then like a charm everything worked again.

As posted before these instructions are 100% dead on.... if you follow these steps, ALL OF THEM you shouldn't have any issues with AT&T.

"First off, call 888.892.9760. Make sure you have the rep enable WAP push (There are 2 places in Snooper for them to make the change.) Next, have the rep change your iphone texting plan to a normal non-iphone text plan. (costs the same). Lastly, have them resend your OTA's (over-the-air activation) and CLEAR your vlr's (clears the registry). Power cycle your phone and you should be good to go."

** It's important to note that when I called I verified my account setup then asked for the OTA's to be resent , which the customer service agent did without question.... BUT when I asked for the VLR's to be cleared she immediately asked me to hold, then came back and said she would need to transfer me to Tech Support to troubleshooting. I casually mentioned that I knew she has the ability to do what I asked and inquired why she needed to transfer me. She told me that she was told by a supervisor to do this if anyone with iphones called in asking for this. So basically the front line customer support people have been filled in on why people are calling asking for this.

I went ahead and talked to Technical Support and the lady I spoke with was very nice and did what I asked. She did ask why, and I told her that I was resolving a Exchange Server issue and this was the fix we've used in the past. She slammed out the Clearing of the VLR's , I rebooted the phone and everything works again... until the next time they sweep my account

Here's how my call went:

ATT Customer Support: Hi can I verify all your information.. blah blah blah..
ME: Verified my information
ATT Customer Support: What can I help you with ?
ME: Can you please verify that I'm on a Family Unlimited Texting plan , and NOT an iphone texting plan.
ATT Customer Support: Yes, this is correct
ME: Can you please check both places in Snooper and ensure that WAP is ENABLED in both places
ATT Customer Support: Yes, both setting are correct in our system and it's enabled
ME: Can you please check to see that MMS isn't specifically disabled
ATT Customer Support: No, it is not disabled, however you can not receive MMS on an iphone
ME: Yes I know this but it does make a different for my specific issue
ATT Customer Support: No, it's not disabled
ME: Can you please RESEND the OTA's for this phone number
ATT Customer Support: Yes, just sent
ME: Can you please CLEAR the VLR's
ATT Customer Support: Please hold for a moment
ATT Customer Support: Sir, I have to transfer you to technical support for that, that's what I've been told by my supervisor
ME: Why do you need to transfer me ? I know it can be done from your terminal.
ATT Customer Support: I was instructed by my supervisor to transfer VLR clearing requests to technical support
ME: Please transfer me then


TECHNICAL SUPPORT: Can I verify your account info ... blah blah blah
TECHNICAL SUPPORT: How can I help you today?
ME: I have a pretty straight forward request, can you please CLEAR the VLR's on this phone number.
TECHNICAL SUPPORT: Sure, no problem, what issue are you having ?
ME: I'm having an issue with an Exchange Server, and this is the sure fix for it we've used in the past
TECHNICAL SUPPORT: Ok, one moment....... ok , done, please power off your phone and power it back on
ME: Ok I've done that.... (tested MMS in really quick, everything worked again ) ... thank you it's all better now.
blah blah blah ... small talk.... then thanks to her and off the phone....


** The only other thing I would suggest is maybe not asking about the MMS settings as it shouldn't really matter, but if they've specifically disabled it you'll need that fixed. In my case I already knew it was enabled , but just wanted to verify so I didn't have to call back.

Here are my settings:

MMSC: http://mmsc.cingular.com
Proxy: wireless.cingular.com:80
APN: (blank)
Username: (blank)
Password: (blank)
Image size=medium
useragent=Nokia_N95

** The only reason I have the user agent set to something other than iphone is because setting up a sweep to detect and ban accounts based on user agents is pretty easy, so I figured why tell them I'm an iphone since this setting doesn't matter anyway.

Good Luck !

[majik]

So based on the post above, even if you call AT&T and have the rep resend OTA, reset VLR and get MMS to work with Swirly....eventually AT&T will run a sweep and undo these changes??

[TrackRider54]

I'm keeping the old AT&T Blackberry close by. If my MMS stops working, I'll toss my SIM in the Blackberry and give the MediaNet thing a try.

I called AT&T and did the reset VLR, set WAP push, resend OTA, etc.....and it didn't work for me.

The MediaNet fix worked immediately.

If push came to shove, I could always tell AT&T that I have switched to a Blackberry, then get them to set up up with an unlimited data plan. I'd lose visual voicemail, but everything else should work.

Since I am testing the iPhone in order for my company to possibly add it to it's "supported devices" list, I have to keep it disguised (I have it in a black case with electric tape over the Apple logo). Sometimes it's more convenient for me to use the "approved" Blackberry. So there are legitimate times when I would need to put my SIM into the Blackberry.

As far as the "sweeping" goes. It is my experience that as soon as the phone hits the network it knows what type of phone it is. If you go to your OLAM and set your phone to another model, log out, power your phone up, then login again, you'll see it's changed back to iPhone.

Even when I did the MediaNet fix, I put the SIM back in my iPhone and powered it up. I immediately tried to login to MediaNet and got an error saying my phone wasn't compatible. It happens in SECONDS, so I don't know what the sweep would be good for.

[Agustin]

ok calling tech support worked for me the second time...first time i got a guy that was a real @$$ second time i got a real nice lady told her i wanted to make sure wap push was turned on,because i use a secondary phone for work because i worked where i could easily drop my phone get it lost etc..but that i didn't want to take off my iphone unlimited internet plan cause i use the iphone most of all and i told her my problem was when i stuck the card into the other phone it would not let me send text messages(notice i said text and not mms) so she checked into it enabled my wap push(all through out this i was playing dumb...shoulda won an oscar lol anyway) i told her that my friend had the exact same problem and he had them enable that and texting started working on his old phone he used for work too so long story short she enabled wap push(don't know why it was disabled but anyway) soon as she did that any setting on the auto settings in swirlymms started working again perfect!! so for those people that say wap push has nothing to do with it trust me it does i've gone all over this board reading page after page of do this do that etc..till i finally made sure i did everything it said on this page and then just finally called tech support had em make sure to enable wap push and do a ota update n shazaaaaaaam it works!! hope this helps everyone out WAP PUSH IS THE KEY if all else failed. oh and tried that media net thing didnt work for me(right after that is when i called tech sup.)

Agustin

[TrackRider54]

Do you have an iPhone text plan or a standard one?

[Agustin]

i have a family text plan cause i have 2 lines on my account

[BLACKBOI2]

WHATS UP GUYS!!!!!! I HAVE A PROBLEM I CALLED AT&T TO HAVE MY WAP ACTIVATED IT WAS. I STILL CANT SEND MMS THROUGH SWIRLY I KEEP GETTING AN ERROR MESSAGE SAYING (POSSIBLE INCORRECT MMSC SETTINGS. UNEXPECTED HTTP RESPONCE HTTP/1.1 403 FORBIDDEN) CAN SOME ONE PLEASE HELP ME I'VE ALREADY PAID THE $8.00 FOR THE SWIRLY WHAT AM I DOING WRONG PLEASE HELP.........................................................

[cacrawford]

alright guys i think i finally got it!
its working now
im new here but i found all the info i needed to get it to work on this forum
i just used romez settings and it worked but i think i might have to do with that i share a plan with two people of these two do not own smart phones but we all have have internet via the family plan and since they have that i think mine was already set up for mms and wap push but it all works now
any questions just ask ill try to answer to my best

p.s.

BLACKBOI2- thats same thing happened to me a few times around a half an hour ago or so and all i did was keep re-trying and eventually it sent mine is working awesome so i think im going to buy it
good luck
let me know what happens