AT&T: SWIRLYMMS WORKS ON IPHONE ---FINALLY---

[zoyd]

OK. I cant get any of the reps to change my texting plan to a non-iphone plan. Ive talked to 8 different people. does this mean im sunk?

Keep trying I guess. This is roughly how the conversation went for me:

me: "Hi, I'm trying to send pictures to a friend via MMS, how can I do that?"

rep: "The iPhone can only send pictures using email"

me: "Well I have an app that can do it but I get a message that the MMS is blocked"

rep: "That's because the iPhone text plan only supports SMS type messages, would you like me to change it to the normal messaging plan that includes MMS? The cost is the same."

me: "Sure, that would be great!"

Now, my account is a business account which has it's own customer care center so that may make a difference, I don't know. The other method of changing to an unlimited family messaging plan via the web page also worked for me.

[heygip]

@zoyd: Are you on a family unlimited texting plan?

I called the regular customer service (611), and the guy knew what I was talking about, so I trusted him to enable the WAP Push for me, and he said he did. I rebooted my iphone like instructed, and I had my brother send me a picture message, and nothing.

I'll give the phone number listed on page 5 a try. But does this method work for only people who are on the non-family Unlim. Texting plan?

[zoyd]

@zoyd: Are you on a family unlimited texting plan?

Not right now, just the standard (non-iPhone) messaging plan, but I was on the family unlimited plan a couple of weeks ago and Swirly worked fine on that as well. I did not have to request WAP push, it just worked after changing to a non-iPhone messaging plan.

[TrackRider54]

Well, I'm reaching the end of the rope with this one guys. Looks like AT&T has me beat.

First off, I've been a network engineer for several years, so I'm not a schmuck that doesn't know what I'm doing.

I called AT&T yesterday, and I leveled with the guy right away. I told him what I was trying to do, told him that I'd signed up for unlimited messaging family plan, so I wasn't trying to get anything for free. I just wanted to be able to use the service I was paying for.

He told me that the iPhone won't do MMS, but I told him it would and people have been doing it successfully with a little help from AT&T. I told him to enable WAP push, and he did. I told him to resend the OTA, and he did. I told him to reset the VLR, and he did.

I tried sending a message....with no luck. The AT&T rep was great. He was really interested in helping me get this working. He said he had several friends with an iPhone, and they hate not being able to get MMS, so he wanted to see if this worked.

I'd say we stayed on the phone about 45 minutes trying to send messages with him tweaking things here and there....but nothing worked. He told me he'd pass me off to tech support and let them try as they had access to more tools.

I got a lady in tech support, and she was touting the party line of "the iPhone won't send MMS. It's not supported. I can't help you" and I was really nice and told her that I knew it didn't support MMS out of the box, but that I'd basically converted it into a palm top computer which COULD send MMS and I just needed WAP push enabled, OTA resent, and VLR reset. She said that had already been done, and everything looked fine. She verified my settings were correct too.

I still can't send MMS. I'm getting the "forbidden" message. Neither customer support or tech support can tell me why. They say everything is in order, but the iPhone won't send MMS.

So....now I'm spending $30/month for unlimited messaging on a family plan that I can't use. I'm going to give it a few days, and try again. I'll also try putting my SIM in my mother's phone (as I've never had a AT&T phone other than my iPhone) and giving that a try.

I can only guess that AT&T has put an access list in place that is not allowing any numbers identified as an iPhone through the proxy server. This would be very easy to do.

For some reason, they aren't letting the iPhone have MMS. Why? I don't know. Perhaps Apple is going to release an application like Flutter or the one in the UK that will push MMS through their servers for a fee.

I'm sure there is money behind this. If Apple/AT&T stands to make any money, you can bet they'll spend a portion of that money to guarantee the rest of it.

What we need to do is find the common denominator between the ones that are working and the ones that aren't.

For those who are working, is the iPhone your first AT&T phone or did you upgrade to it from another device?

[TrackRider54]

I just tried the MediaNet fix I found on another site (http://forums.macrumors.com/showthread. ... 746&page=2) and using an old Blackberry Curve I found laying around my work room, I was able to send an MMS using my SIM. I put it back in the iPhone, and was able to send an MMS with no error.

I don't know if it will revert back or not, but time will tell.

[greglvaughan]

Ok.. I got all the settings correct. I even had a tech who sent me screenshots of the settings and had a tech trainer in the company confirm that WAP push was correct and I still get:

'Failed to send MMS
Possible incorrect mmsc setting. Unexpected http response (HTTP 1.1/403 Forbidden) '
on send

and

'Fetch Error: unexpected http response.. '
on retrieve

I am using the mmsc settings listed
http://mmsc.cingular.com
wireless.cingular.com:80

Any suggestions? I am thinking about reinstalling SwirlyMMS but am running out of time as my trial license is up in 3 days and I am not going to buy if I can't get it to work.

thanks,

gV

[hs1333a]

Ok.. I got all the settings correct. I even had a tech who sent me screenshots of the settings and had a tech trainer in the company confirm that WAP push was correct and I still get:

'Failed to send MMS
Possible incorrect mmsc setting. Unexpected http response (HTTP 1.1/403 Forbidden) '
on send

and

'Fetch Error: unexpected http response.. '
on retrieve

I am using the mmsc settings listed
http://mmsc.cingular.com
wireless.cingular.com:80

Any suggestions? I am thinking about reinstalling SwirlyMMS but am running out of time as my trial license is up in 3 days and I am not going to buy if I can't get it to work.

thanks,

gV

My settings are:
mmsc.cingular.com (no http:// in front, if it's their try loosing it.
wireless.cingular.com (no :80 )
image size=medium
useragent=iphone

Everything has been working great for me with these settings and the instructions from page 5..

[gbadude]

Ok.. I got all the settings correct. I even had a tech who sent me screenshots of the settings and had a tech trainer in the company confirm that WAP push was correct and I still get:

'Failed to send MMS
Possible incorrect mmsc setting. Unexpected http response (HTTP 1.1/403 Forbidden) '
on send

and

'Fetch Error: unexpected http response.. '
on retrieve

I am using the mmsc settings listed
http://mmsc.cingular.com
wireless.cingular.com:80

Any suggestions? I am thinking about reinstalling SwirlyMMS but am running out of time as my trial license is up in 3 days and I am not going to buy if I can't get it to work.

thanks,

gV

Can you post what those screen shots look like? Feel free to edit out your personal info, I'm just curious as to how their system is setup.

Anyways try calling in and getting OTA activation pushed to your iphone w/ the SIM in, and try SwirlyMMS again.

[greglvaughan]

Hi,

I have posted the pictures for the snooper app. Take a look and see if you can see anything.

Thanks,

gV

WAP Push

WAP_GPRS.gif (51.01 KiB) Viewed 942 times

and

WAP Push (mind screen)

WAP_MIND.gif (56.1 KiB) Viewed 939 times

[greglvaughan]

I also tried without the http etc and it didn't work. I will see if I can get them to push the OTa again tomorrow

thanks... don't give up hope!


gV